Workstation Installation
PSA
Use this workstation installation checklist to set up and test the workstations.
Required Installations
Perform the following installations to complete your ConnectWise Install.
Support

 

Internet ClientConnectWise Internet Client
Please install the ConnectWise Internet Client.

ConnectWise Internet Client
Choose ConnectWise Version





Note: The 2012.1 and previous .NET clients
are compatible with both 32 and 64 bit workstations
  • Click on the install button above for the version of ConnectWise you have chosen.
  • Save the ConnectWise-Internet-Client.msi file to your desktop
  • Double click on the ConnectWise-Internet-Client.msi
  • file to start the installation.


ConnectWise Outlook Add-in
ConnectWise can capture Outlook email as Tickets or Sales Activities. Select your version of Outlook below and install the ConnectWise Outlook Add-in.
ConnectWise Microsoft Outlook Add-in
Select your ConnectWise Version


Note: To determine your current version, open the ConnectWise application, the version will display next to the "ConnectWise" name on the top left hand corner of the application window.
Select your Outlook Version



  • Please make sure you have removed previous versions of ConnectWise Outlook Add-in and exited Microsoft Outlook prior to installation.
  • Click the install button for the version of ConnectWise you are running and save the zipped folder to your desktop
  • Extract the zipped folder and run setup.exe.
  • Follow the directions on the setup program to progress through it.
  • Click close when installation is completed.







Optional Installations

ConnectWise Mobile
The ConnectWise Mobile add-on gives users the power of ConnectWise anytime, anywhere from the palm of their hands. Field engineers have instant access to contacts, tickets and configurations without having to open their laptops. It's much easier and faster to manage accounts as well as keep tickets and time up-to-date.
ConnectWise Mobile
  Click Here to Download the ConnectWise Mobile Applications